Free, Flat or Calculated Shipping on Shopify: How to Choose
Free shipping, flat rates or carrier-calculated rates? How to pick a Shopify shipping strategy that protects both your margin and your conversion rate.
Seller Guides
Practical guides for Amazon, eBay, TikTok Shop and Shopify sellers, from the team that runs stores and ships orders every day.
TikTok Shop Performance Score (SPS): What It Measures and How to Raise It
What TikTok Shop’s Shop Performance Score measures, why a low score holds your shop back, and a simple weekly routine to raise it.
eBay Handling Time: How to Set It and Never Ship Late
How eBay handling time works, same-day cut-offs versus 1-day handling, and how to choose a setting that protects your late shipment rate.
Amazon A-to-z Guarantee Claims: How to Respond and Protect Your ODR
What triggers an Amazon A-to-z Guarantee claim, how it affects your Order Defect Rate, and how to respond, appeal and prevent claims on orders you ship yourself.
Amazon vs eBay vs TikTok Shop vs Shopify: Where Should You Sell First?
A plain-English comparison of the four biggest online sales channels for new sellers in the USA, UK and Australia.
How to Handle a TikTok Shop Order Spike After a Video Goes Viral
A practical playbook for shipping a sudden wave of TikTok Shop orders on time, without cancellations or a hit to your shop performance.
eBay Top Rated Seller Requirements Explained (and How to Get There)
What eBay’s seller levels mean, the metrics behind Top Rated status, and the fulfilment habits that help you reach it.
Amazon Account Health: The Metrics That Matter for Sellers Who Ship Their Own Orders
Order Defect Rate, Late Shipment Rate, Cancel Rate and Valid Tracking Rate explained, with practical ways to keep each one in the green.